More than 70 million Americans rely on natural gas to heat water, cook food, heat homes and businesses. Natural gas is economical, clean-burning, and reliable source of energy when used correctly and safely with equipment that is properly installed and maintained.

Unitil operates over 86 miles of natural gas transmission pipeline and 1,400 miles of underground distribution pipe delivering safe and reliable natural gas to communities in Maine, Massachusetts and New Hampshire. The system lies out of view and our goal is to operate an energy delivery system that runs safely and reliably, so people can use natural gas when they need it. If you’re interested to know how Unitil ensures the safety of our pipeline system, here is a summary of our Integrity Management Plan.

Like all sources of energy, natural gas should be used safely and responsibly. Take a few moments to review these pages to help ensure that you and your family enjoy all the benefits natural gas has to offer.

Call DigSafe^® at 811 Before You Dig - 811

Whether you are a homeowner, farmer, excavator or contractor, don’t forget to include Dig Safe ® in the planning of your digging project.

Gas Leaks

If you detect a leak, leave the area immediately, call 911 and Unitil. Here are some tips for detecting a leak and what to do if you encounter a gas emergency.

Carbon Monoxide Poisoning

Carbon monoxide is a silent, odorless gas that gives no warning of its presence. Beware of the signs:  nausea, cherry red lips, headaches; get fresh air and seek immediate medical attention.

Clear Ice & Snow from Meters and Vents

Winter weather can cause damage to your utility equipment. Use a broom to keep meters and pipes free of ice and snow during the winter. By installing protection above your meter, you can prevent ice buildup on the meter and metering equipment.

Excess Flow Valves

Learn more about getting a mechanical safety device installed inside a gas service line.

First Responder Natural Gas Training Program

Firefighters, police, and EMTs are typically first on the scene in a natural gas emergency. Because of this, they face the greatest risk from natural gas leaks and fires. The First Responder Natural Gas Safety Training Program is a self-directed, interactive online training program that provides emergency response personnel with the information they need to safely identify and respond to incidents that involve natural gas pipelines and other natural gas facilities.

Start training here: https://ngafirstresponder.com.

Delivering Gas to You

Here’s information on how natural gas is delivered from the source to your home or business.

Your Equipment  Responsibilities

Did you know you are responsible for maintenance on certain portions of your gas equipment?  Here is information on how to keep your equipment safe and free of damage.

Keeping Your Home Safe

Natural gas keeps your home clean and warm for your friends and family. Here’s how you can keep your pipes and equipment safe.

Natural Gas Appliance Safety

Your natural gas appliances are made with the highest quality standards. To ensure that your home or business is always a safe one, we encourage you to follow a few safety tips.