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Terms of Use

Please read the following terms of use and disclaimers carefully before using this website.

By using this website, you agree to these Terms of Use. Any use of the Unitil websites, including Unitil.com and MyUnitil, is subject to these Terms of Use and our Privacy Policy. If you do not accept all of these Terms of Use, do not use the Sites. If you have any questions about these Terms of Use, please contact us here.

This Agreement is between you, the user of the Unitil websites (including unitil.com and MyUnitil) (the "Sites"), and Unitil Service Corp. and its parent and affiliate entities (collectively, “Unitil” or the "Company"), for the use of all, or part of the Sites (collectively, "the Services"). This Agreement sets forth the terms and conditions governing your use of the Sites and your use of the Services, and is in addition to any applicable tariffs or executed and delivered agreements by and between you and the Company ("Other Agreements"). To the extent any conflict should exist between any of the specific terms or provisions of any Other Agreements and these Terms of Use, the terms and provisions of such Other Agreements shall be controlling unless stated otherwise therein. This Agreement also incorporates by reference any other terms relevant to the Sites, including the Company's Privacy Policy.

The Content on the Sites

The Company, in its sole discretion, may add, delete or change some or all of the features of the Sites at any time with or without notice. The Company also reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof), in its sole discretion and with or without notice. You agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

The Sites may contain links to other websites for your convenience. By providing such links, Unitil does not endorse or control the content of such third party websites or the products or services offered on such websites.. You acknowledge that the Company is not responsible for the availability of, or the content located on or through, any external site, and that your reliance upon information contained on the Sites or on the linking to or content of any external site is at your own risk. The Company expressly disclaims any responsibility for the accuracy, content or availability of information found on any sites that link to or from the Sites.

Conduct as a User

The content provided on the Sites is being provided to you in connection with the use of the Sites and the Company's provision of the Services and in consideration of your agreement to these Terms of Use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, perform or circulate any material set forth or located on the Sites without the prior written permission of the Company or the appropriate licensor. Any unauthorized use of such material could be in violation of copyright, trademark, publicity or privacy laws.

The materials, data and other information, including all trademarks, service marks and trade names, used or displayed on the Sites ("Intellectual Property) are the property of the Company or the licensors of such Intellectual Property and are protected by applicable copyright, trademark and other laws. This Agreement does not grant you any rights in connection with any current or future Intellectual Property owned by the Company or such licensors. Any unauthorized use of such material could be in violation of copyright, trademark, publicity or privacy laws.

User Eligibility

The Company's Site is available only to individuals or businesses who can form legally binding contracts under applicable law. If you do not qualify, you may not use the Company's Site.

Your Information

"Your Information" includes any information you provide to the Company, including but not limited to, any information you provide through your use of the Sites and/or any other method of communication.

System Integrity

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Sites or with any transaction conducted on the Sites. You may not take any action which imposes or places an unreasonable or disproportionately large load on the Company's infrastructure.

You should not disclose or share your password with any third party or use your password for any unauthorized purpose and are fully responsible for all activities that occur under your password or account.

You agree to notify the Company immediately of any unauthorized use of your password or account or any other security breach. You agree that you will not use any automatic device or manual process to monitor, deep link with or copy the Company's web pages or the content contained herein without the Company's prior written consent.

No Warranty

The Company tries to be as accurate as possible when describing products offered by the Company itself. However, the Company does not guarantee that such product descriptions are accurate, complete, reliable or up-to-date. The use of and reliance upon information on the Sites is at your own risk.

THE SERVICES AND THE INFORMATION, PRODUCTS AND MATERIALS CONTAINED IN THE SITES, INCLUDING BUT NOT LIMITED TO ALL TEXT, GRAPHICS AND LINKS, ARE PROVIDED BY THE COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THE SERVICES AND ANY SUCH INFORMATION, PRODUCTS AND MATERIALS, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL COMPONENTS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

THE COMPANY DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE USE OF, OR ACCESS TO, THE SITES OR THE SERVICES. OPERATION OF THE SITES MAY BE INTERFERED WITH BY NUMEROUS FACTORS, INCLUDING BUT NOT LIMITED TO TELECOMMUNICATIONS NETWORK DISRUPTIONS. THE COMPANY DOES NOT GUARANTEE THE ACCURACY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION ON, OR ACCESSIBLE VIA, THE SITES OR THE RESULTS OF YOUR USE OF THE SITES.

Limitation of Liability

You provide information at your own risk. Unitil is not responsible for any damage you may incur through your accessing or use of the SItes or Services, and cannot guarantee that information you provide to the Company through the Sites or other methods of communication will be kept confidential.

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH THE USE, THE INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICES AND/OR PROVISION OF ANY INFORMATION, PRODUCTS, SERVICES, MATERIALS OR LINKS AVAILABLE ON, OR ACCESSIBLE VIA, THE SITES, EVEN IF THE COMPANY OR AN AUTHORIZED REPRESENTATIVE OF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNITIL ASSUMES NO RESPONSIBILITY OF LIABILITY FOR ANY LOSS OF SERVICE, DAMAGES (DIRECT, INDIRECT, OR OTHERWISE), LOSS OF INCOME, INTERRUPTIONS, ERRORS OR FAILURES RESULTING FROM USE OF THE SITES OR SERVICES OR RESULTING FROM ANY MALWARE THAT MAY INFECT COMPUTER EQUIPMENT USED TO ACCESS THE SITES.

THE ABOVE EXCLUSIONS SHALL APPLY TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

Indemnity

You agree to indemnify and hold the Company and its subsidiaries, affiliates, officers, directors, agents and employees, harmless from and against any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Termination

The Company reserves the right to terminate your access to the Sites for any reason or for no reason. You agree that any termination of your access to the Sites may occur without prior notice to you. You also agree that the Company will not be liable to you or any other party for any such termination.

General Compliance with Laws

You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Sites. Notices Unitil may update these Terms of Use at any time in its sole discretion and without prior notice. By using the Sites or the Services you agree to and are bound by all changes.

Applicable Law

The Sites are controlled by the Company from its offices within the State of New Hampshire, USA. The laws applicable to the interpretation of these Terms of Use and to any dispute of any sort that may arise between you and the Company shall be the laws of the State of New Hampshire, USA, and applicable federal law, without regard to any conflict of law provisions. If any provision of these Terms of Use is held to be invalid or unenforceable by any court or tribunal of competent jurisdiction, the remainder of these Terms of Use will not be affected thereby, and such provision will be carried out as nearly as possible according to its original terms and intent to eliminate such invalidity or unenforceability.

The Company makes no representation that the content on the Sites is appropriate for access outside of the United States. Those who choose to access the Sites from outside the United States do so on their own initiative and are responsible for compliance with local laws.

By using the Sites, you agree to the submission of any dispute arising out of or relating to this Agreement or the Company's services to the state and federal courts of the State of New Hampshire, USA.

General Information

The Company may amend these Terms of Use at any time by posting the amended terms on the Sites. The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect.