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Understanding Your Bill

Same bill, new look

Designed with your feedback in mind

We've redesigned your Unitil bill with a new look and feel that highlights key information and is easy to read and understand. You will see these updates on your April bill.

Preview your new bill


What goes into your monthly statement

Discover what each item on your bill means and how they fit together to create your full energy footprint.


Attention Business Customers

Beginning on June 1, 2023 a 2.65% processing fee will be placed on customer payments made with Commercial and/or Corporate Credit Cards.

Frequently Asked Questions

Pricing & Rates

Understanding energy rates

There are many factors that impact energy rates and cause them to change over time. Your utility bill includes distinct categories for different services. The rates for each category are determined in different ways.


How to Read Your Bill

Your monthly energy statement can be confusing — let’s break it down.

Please choose your customer type, state and service and click Show Results to view definitions for the parts of your bill.

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