Skip to Main Content

Go Paperless

Stop throwing away unwanted paper bills.

Unitil offers a free, secure and reliable electronic bill delivery and payment service. With one simple change to your communication preferences in your account, you can go digital. Not only will you reduce your carbon footprint, you’ll eliminate clutter! Plus, you can still access and print a paper bill if needed. It’s all organized in your MyUnitil account.

media image video

How to Sign Up

1 - Adjust your account preferences.

Enrolling in paperless billing is easy. First, log in to your MyUnitil account. Navigate to the "Profile" tab on the left, then select "Notifications" at the top of the page. Select an account number, email, phone number, and text number under the "Communication Preference" section. Under the "Notification Subscription" section, toggle to Yes for receiving email, and/or SMS/Text for "Your Monthly Bill." Scroll to the bottom of the page and click the "Update Communication and Notification Preferences" button to save your selections.

2 - Start receiving bill notifications through email.

Effective with your next bill, your account(s) will be automatically updated to paperless delivery. You’ll receive an email or text message from us (to the email or mobile number associated with your account) for each enrolled account a few days ahead of when you typically would receive your paper bill in the mail. The email notification will include your account number, amount due and due date, along with a link to log in to view and/or pay your bill.

Still have questions?

 Our Customer Service team is happy to help.

New to MyUnitil?

There are many benefits to managing your account(s) online. You can view detailed usage charts and graphs, submit service requests, report a power outage, sign up for real-time outage updates, and much more.