Updates to Your Account
Coming Fall 2025
We will be integrating Bangor Natural Gas customers into Unitil's billing and payment systems in the Fall of 2025. Our goal is to ensure a smooth and secure transition for all our customers.
What Changes to Expect:
- Bills will have a different look and feel
- Bangor-area customers will receive a new account number
- The online account management and payment tools customers use will change
- Some phone numbers will change, but any decommissioned numbers will forward calls appropriately
No Changes Yet:
Please continue to use your current account number and bill payment methods until further notice. Additional details and changeover dates will be shared as we approach the Fall months through direct mail, bill inserts, email communications, and social media. Be sure to bookmark this webpage to find the most up-to-date info and update your contact info to ensure you receive all email updates.
Stay connected!
Additional Details:
Unitil's Values & Mission

About Unitil
We are an investor-owned public utility committed to delivering energy to our customers safely and reliably.

Unitil in the Community
As your community partner, we invest in the quality-of-life issues that are important to you and your neighbors.
Gas Safety
Monthly Customer Newsletters
Tips and updates you can put to use
Keeping our customers in the know is important. Each month we publish a customer newsletter that offers a variety of valuable updates, safety messages, energy efficiency tips, fun activities and more.

Commitment to Sustainability
Sitting at the core of Unitil's mission
True sustainability embraces a culture of innovation and collaboration integrated with strategy and risk management and guided by solid corporate governance.

Contact Us:
Address:
498 Maine Avenue
Bangor, Maine 04401
Phone Number:
For emergencies: LEAVE the area immediately, before calling 911 then Unitil at 207-941-9595 or 877-427-7991
Hours:
8:00 a.m. to 4:30 p.m.
Docket # 2024-00158 was filed in July 2024 for annual cost of gas proceeding. View filing at maine.gov/mpuc.