Unitil Welcomes Bangor Natural Gas Customers

The Maine Public Utilities Commission approved the acquisition on December 18th, 2024 after an intensive review to ensure there is no compromise in the safety, reliability, or quality of service resulting from this transaction. Bangor Natural Gas officially joined Unitil on January 31, 2025. View the filing.

Unitil’s natural gas distribution system is the largest in Maine, serving approximately 43,900 customers from Kittery to Lincoln.

Additional services such as 24/7 Gas Control Center and our Corporate Headquarters are based out of our NH locations, minutes from the Maine border.

We believe Bangor-Area customers will benefit greatly from our industry-leading customer service and operational safety programs, all of which are headquartered here in New England.

• Unitil’s customer satisfaction is the highest rated among utilities in the Northeast and third overall in the Eastern US.
• Our operations team has received multiple Best Practice recognitions from the American Gas Association and the Northeast Gas Association for its safety programs, third party training procedures, advanced GIS mapping technologies and overall operational excellence.

Unitil has directly credited its 2008 process of integrating with Northern Utilities as creating the foundation of its safety programs. Integrating BNG will create the same opportunities for continuous improvement and a goal of zero incidents.

Unitil is a firm supporter of Maine's climate goals. We believe gas and gas infrastructure will play an important role in helping the state meet those goals.

The energy provided to homes and businesses via gas infrastructure will be crucial in ensuring Mainers will have their energy needs met reliably and affordably, especially during the winter months.