Updates to Your Account
Your natural gas account has been integrated into Unitil’s billing and payment systems. We’re thrilled to reach this milestone in welcoming you to Unitil and appreciate your patience through this process!
New Account Number:
Your new account number can be found at the top of your bill.
Online Account Management and Payment Tools:
Make a one-time payment:
Visit unitil.com/one-time-payment (no registration required). You can use your Bangor Natural Gas account number to pay using this tool through the end of the year.
After you receive your first bill:
Manage your account using the MyUnitil online customer portal and mobile app. Learn more at unitil.com/myunitil, or visit myaccount.unitil.com to sign up. Your Bangor Natural Gas Paymentus profile did not carry over to MyUnitil.
Please note: If your Bangor Natural Gas account did not have a verification method on file, you will need to add one before creating a MyUnitil account. Verification methods include a Social Security number or tax identification number. To add a verification method to your account, please call us at 1-888-301-7700.
Phone Numbers:
Important Info Regarding Your Account & Payments
- If you pay your natural gas bill through your bank or financial institution, update the payer information to reflect Unitil (you will need your bill).
- If you were registered for paperless billing or automatic payments, you will need to re-register. You can do so by creating a MyUnitil profile and enrolling there, or by calling us at 1-888-301-7700.
- If you are on budget billing or a payment plan, you have or will receive a separate communication with details on what to expect.
On the Web:
Visit unitil.com/welcome for helpful links and information
Check Out Our E-Newsletter:
If there is an email address associated with your account, you will receive our monthly e-newsletter beginning in November (you can opt out at any time). To add an email address to your account, create a MyUnitil profile or call us at 1-888-301-7700.
Additional Details:
Unitil's Values & Mission
About Unitil
We are an investor-owned public utility committed to delivering energy to our customers safely and reliably.
Unitil in the Community
As your community partner, we invest in the quality-of-life issues that are important to you and your neighbors.
Gas Safety
Monthly Customer Newsletters
Tips and updates you can put to use
Keeping our customers in the know is important. Each month we publish a customer newsletter that offers a variety of valuable updates, safety messages, energy efficiency tips, fun activities and more.
Commitment to Sustainability
Sitting at the core of Unitil's mission
True sustainability embraces a culture of innovation and collaboration integrated with strategy and risk management and guided by solid corporate governance.
Address:
498 Maine Avenue
Bangor, Maine 04401
Phone Number:
For emergencies: LEAVE the area immediately, before calling 911 then Unitil at 877-427-7991
Hours:
8:00 a.m. to 4:30 p.m.
