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Website Support

The unitil.com website is designed to be easy to use and accessible — built to meet the needs of all of our customers, including those using assistive devices and technologies. 

We strive to make information available, discoverable and accurate. A site-wide search tool is accessible from every page in the top menu area. If you are experiencing an issue using this site to achieve your needs, please fill out the form and let us know how we can help.

Please note, if you are having an issue accessing the MyUnitil customer portal or need support with your service or bill, please reach out to our Customer Service Team by calling 1-800-301-7700 or visiting our Contact page.

Website Support Request Form