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Billing & Payment Options

Pay your bill in a way that’s convenient for you.

Was your service disconnected for non-payment?

If your required payment is received by 3pm, your service can be reconnected the same day. Please note, due to the timing of when some payments are processed, if you make a payment using one of our automated systems or at a Western Union location, you should also contact our Customer Service Team to let us know you have made your payment. Please call us at 1-888-301-7700.

Learn more about payment arrangements


Need help paying your bill?

Get assistance from a variety of programs that can help with your energy costs or request to enroll in a payment plan.

See financial assistance options


Attention Business Customers

Beginning on June 1, 2023 a 2.65% processing fee will be placed on customer payments made with Commercial and/or Corporate Credit Cards.

Learn more about this processing fee

Billing FAQs

Billing Options

Explore available options that help meet your exact needs.

Go Paperless

Save on postage and paper clutter by switching to paperless billing, and view and pay your bill online.

Budget Billing

Enjoy the convenience of fixed monthly payments to avoid fluctuating energy costs.

Understanding Your Bill

Utility bills require a lot of information and can be confusing. To help you understand it better, we’ve broken down each section in an easy-to-understand way.

Helpful Resources

Understanding your bill, taking control of your energy usage, and exploring alternatives can help you save money on energy costs. Knowledge equals savings.


Monitor and compare your energy usage

Using your MyUnitil account, visit "My Energy Usage" for an interactive graph to view and compare energy use from past months and even the previous year. Visualizing energy use helps you understand how weather and other events affect your consumption.