Was your service disconnected for non-payment?
If your required payment is received by 3pm, your service can be reconnected the same day. Please note, due to the timing of when some payments are processed, if you make a payment using one of our automated systems or at a Western Union location, you should also contact our Customer Service Team to let us know you have made your payment. Please call us at 1-888-301-7700.
Need help paying your bill?
Get assistance from a variety of programs that can help with your energy costs or request to enroll in a payment plan.
Attention Business Customers
Beginning on June 1, 2023 a 2.65% processing fee will be placed on customer payments made with Commercial and/or Corporate Credit Cards.
Understanding Your Bill
Understanding your bill, taking control of your energy usage, and exploring alternatives can help you save money on energy costs. Knowledge equals savings.
Monitor and compare your energy usage
Using your MyUnitil account, visit "My Energy Usage" for an interactive graph to view and compare energy use from past months and even the previous year. Visualizing energy use helps you understand how weather and other events affect your consumption.