Was your service disconnected for non-payment?
If your required payment is received by 3pm, your service can be reconnected the same day. Please note, due to the timing of when some payments are processed, if you make a payment using one of our automated systems or at a Western Union location, you should also contact our Customer Service Team to let us know you have made your payment. Please call us at 1-888-301-7700.
Payment arrangements are available
Unitil customers who had their electric service disconnected for non-payment from April 15 through October 15, 2021, and are still without electricity at that location can contact Unitil at 1-888-301-7700 to arrange to have their service restored. Service may be restored if a reasonable portion of the amount overdue is paid and a payment arrangement is made for the remaining balance.
Understanding Your Bill
Understanding your bill, taking control of your energy usage, and exploring alternatives can help you save money on energy costs. Knowledge equals savings.
Monitor and compare your energy usage
Using your MyUnitil account, visit "My Energy Usage" for an interactive graph to view and compare energy use from past months and even the previous year. Visualizing energy use helps you understand how weather and other events affect your consumption.