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Accessibility Statement

Unitil and its subsidiaries are committed to ensuring digital accessibility for people with disabilities. We work to continually improve users’ online experience by applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define guidelines for designers and developers to improve accessibility for people with disabilities. Our corporate website adheres to WCAG 2.1 Level AA conformance requirements, through the continuous identification and remediation of deficiencies.

Compatibility with browsers and assistive technology

Unitil Service Corp.’s public website is compatible and accessible with Google Chrome, Firefox, and Edge browsers using JAWS/NVDA on Windows; and Safari/Voiceover on iOS. 

Technical specifications

The accessibility of Unitil Service Corp.’s public website relies on the following technologies to work with the particular combination of web browsers and assistive technologies or plugins installed on the end-user's computer or mobile device:

These technologies are relied upon for conformance with the accessibility guidelines used.

Assessment approach

  • Accessibility consulting services are provided by Jepelsy LLC. to eliminate any accessibility defects at design time
  • Various automated and manual evaluations are administered by Jepelsy LLC. to ensure website content conforms to WCAG 2.1 Level AA prior to its production deployment


We welcome your feedback on the accessibility of Unitil Service Corp.’s public website. Please let us know if you encounter accessibility barriers by emailing us at You may also send us mail at the postal address below.

Unitil Service Corp.
6 Liberty Lane West
Hampton, NH 03842
ATTN: Digital Communications