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Accessibility Statement

Unitil and its subsidiaries are committed to ensuring digital accessibility for people with disabilities. We work to continually improve users’ online experience by applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our objective is for our corporate website to meet WCAG 2.1 Level AA conformance requirements by identifying and remediating deficiencies annually.

Compatibility with browsers and assistive technology

Unitil Service Corp.’s public website is compatible and accessible with Google Chrome, Firefox, and Edge browsers using JAWS/NVDA on Windows 10; and Safari/Voiceover on iOS. 

Technical specifications

The accessibility of Unitil Service Corp.’s public website relies on the following technologies to work with the particular combination of web browser and assistive technologies or plugins installed on your computer or mobile device:

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Unitil Service Corp. assesses the accessibility of Unitil Service Corp.’s public website using the following technologies and approaches:

  • Ongoing external evaluation by The Carroll Center that includes a combination of automated tools and manual screen reader testing strategies
  • Accessibility browser extensions, such as WAVE

Feedback

We welcome your feedback on the accessibility of Unitil Service Corp.’s public website. Please let us know if you encounter accessibility barriers by emailing us here. You may also send us mail at the postal address below.

Unitil Service Corp.
6 Liberty Lane West
Hampton, NH 03842
ATTN: Digital Communications