Next Step
In the meantime:
As regulatory reviews are completed, Aquarion customers in Massachusetts and New Hampshire should expect no changes to their existing service and should continue to use the Aquarion customer service phone numbers for any account questions or emergencies.
We are committed to full continuity of service for current Aquarion customers and any existing system upgrades or projects will progress as scheduled.
Customers will receive direct notifications about future changes to customer account numbers, or other updates involving the transition.
Providing Water Service
As part of this acquisition, Aquarion has committed to working closely with and mentoring our team over an extended period. Combined with the deep expertise of the water employees in our new regions and Unitil’s strong culture of safety and reliability, we are well-positioned to respond swiftly and effectively to any emergencies that may arise, just as we do with our electric and natural gas services.
About Unitil
We are an investor-owned public utility committed to delivering essential services to our customers safely and reliably.
Unitil in the Community
As your neighbor, we invest in the quality-of-life issues that are important to the communities we serve.
Safety puts people first
Focused on the system safety
Our comprehensive training programs give our employees the certifications and experiences needed to handle any situation. We provide emergency services 24 hours a day and are available to answer any questions about the safety of your service.
Commitment to Sustainability
At the core of Unitil's mission
True sustainability embraces a culture of innovation and collaboration integrated with strategy and risk management and guided by solid corporate governance.
