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Account & Billing

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Introducing the new MyUnitil

We've updated our MyUnitil customer portal with a new, more modern solution that's easier to navigate and offers exciting new features including a mobile app!

Customer Newsletter

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Our monthly newsletter keeps you informed on topics such as seasonal energy efficiency tips, energizing facts for kids, and safety tips for everyone, including your furry friends.

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Attention Business Customers

Beginning on June 1, 2023 a 2.65% processing fee will be placed on customer payments made with Commercial and/or Corporate Credit Cards.


This processing fee is being administered by the third-party credit card firm that Unitil uses to process customer payments made by one of these credit card types. Unitil uses a third-party firm for credit card processing to ensure that personal identification information remains secure and encrypted for our customers. This change ensures that the fees related to Commercial and/or Corporate credit card processing are not passed on to customers who use alternative payment methods and do not require this service.

Please note that personal credit cards and electronic checks will not incur this fee. For a full list of convenient ways to pay, please visit our Billing & Payment Options webpage.

If you have any questions regarding the best payment option for you in the future, please feel free to reach out to our customer service team.