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What Guides Us

The principles and promises that help us achieve our goals.

As the energy industry evolves and adapts to the changing world, one thing remains consistent: our commitment to employee engagement, customer service and corporate responsibility.

Our Vision, Mission, and Values reflect those commitments and we recommit ourselves to these principles and promises each and every day.

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Two gas workers testing gear on a gas truck.

Our Values

Respect, Integrity, Stewardship, and Excellence (RISE)

RISE signifies the four most central values to our organization. Our team strives to personify these core principles in all of our actions. As a new era of energy delivery dawns, we and the communities we serve will RISE.

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Open Communications, Diversity & Inclusion, Empowerment

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Transparency, Accountability, Ethical Practices

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Community, Sustainability, Social Responsibility

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Commitment, Achievement, Collaboration

Male Unitil employee shaking hands with customers.

Our Mission

To safely and reliably deliver energy for life and provide our customers with affordable and sustainable energy solutions.

Because our company values are inherent in every Unitil employee, we are able to better serve our customers and community. Each day we recommit ourselves to these values and strive to refine their meaning in practice.

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Employee Culture and Wellness

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Customer Engagement & Experience

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Safety & Reliability

An employee securing safety gear.

Our Vision

To transform the way people meet their evolving energy needs to create a clean and sustainable future.


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Customer Solutions

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Energy Systems

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Clean Energy

Our Energy Future

A statement is only as good as it is in practice. The following projects help show how we are putting our Mission, Vision and Values to use.
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Tesla Electric Vehicle Charging Stations

Supporting EV use with new infrastructure

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Vegetation Management & Habitats

A holistic approach to managing plant communities

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SURE Project

System Upgrade for Reliable Energy