Knowing what to do when you suspect a leak is critical so you can protect yourself, your community and the system.
If you suspect a leak:
Leave immediately. Move to a safe place, at least 300 feet away.
- Do not try to turn off your gas meter.
- Warn others to stay away from the area.
- Call 911 when in a safe location far from the gas leak.
If you suspect a gas leak, do not:
- Use a lighter, match or candle, open flames or operate anything that could cause a spark (such as cell phones, lights, appliances, flashlights, garage door opener or power tools).
- Open exterior windows or doors in an attempt to ventilate.
- Try to find the leak yourself or operate any pipeline valves.
How to Recognize a Natural Gas Leak
How do you know there’s a leak?
A gas leak is often recognized by sight, sound or smell.