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Leak Response

Knowing what to do when you suspect a leak is critical so you can protect yourself, your community and the system.

If you suspect a leak:

Leave immediately. Move to a safe place, at least 300 feet away.

  • Do not try to turn off your gas meter.
  • Warn others to stay away from the area.
  • Call 911 when in a safe location far from the gas leak.

If you suspect a gas leak, do not:

  • Use a lighter, match or candle, open flames or operate anything that could cause a spark (such as cell phones, lights, appliances, flashlights, garage door opener or power tools).
  • Open exterior windows or doors in an attempt to ventilate.
  • Try to find the leak yourself or operate any pipeline valves.

How to Recognize a Natural Gas Leak

How do you know there’s a leak?

A gas leak is often recognized by sight, sound or smell.

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