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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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1-866-900-4460

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Please call

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Please call

1-888-301-7700

View all contact numbers here.

Please call

1-888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

1-866-900-4115

View all contact numbers here.

Please call

1-888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

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Is Your Bill Higher Than Normal?

Whether you heat with electricity, natural gas or another alternative, we all use more energy in the winter months to heat our homes and businesses. This, combined with higher seasonal supply rates, can lead to higher bills during the coldest months of the year. Here are some tools to help find the energy solution that works best for your needs.

 

Helpful Resources
Good Neighbor Energy Fund The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month's energy expense and is not eligible for state or federal energy assistance. Income must fall between 60 and 80 percent of the state's median income levels. Learn more...
3rd Party Supply Options - Electric

Unitil electric customers in Massachusetts have the option to take supply service from Unitil or purchase their electricity from competitive suppliers. This supply portion of your bill is only one portion of the overall rate that utility customers pay. Learn more...

3rd Party Energy Supply - Gas All of Unitil’s Massachusetts residential, commercial and industrial natural gas customers may choose the company that supplies their natural gas – a right often referred to as customer choice. Learn more...
Energy Efficiency Programs

We're here to help guide you through the energy efficiency process by providing energy-saving solutions and rebates for qualified weatherization measures, appliances, and equipment. You can learn about important energy saving tips to "tune-up" your home, apartment, or small business. Learn more...

Energy Saving Tips Energy efficient improvements can yield long-term cost savings and increase the value of your home. Energy saving tips show you how simple it is to reduce your home's energy use by making small changes to your daily routines. Learn more...
Budget Billing Our residential customers can enjoy the convenience of fixed monthly payments throughout the year with our Budget Billing Program. This program helps distribute your payments evenly throughout the year to avoid fluctuating bills. Learn more...
Payment Plans

The unexpected can happen to any of us, and we all need help sometimes. If you fall behind on your account, our customer service team may be able to create a manageable plan that will aid in bringing your account current. Contact us at (888) 301-7770.

Helpful Resources
Neighbor Helping Neighbor Neighbor Helping Neighbor (NHN) is a non-profit, 501(c)(3) charitable corporation created in 1986 to help utility customers who experience some sort of emergency or financial hardship but are unable to qualify for other government-funded energy assistance programs. Learn more...
3rd Party Supply Options - Electric

Unitil electric customers in New Hampshire have the option to take supply service from Unitil or purchase their electricity from competitive suppliers. This supply portion of your bill is only one portion of the overall rate that utility customers pay. Learn more...

Energy Efficiency Programs

We're here to help guide you through the energy efficiency process by providing energy-saving solutions and rebates for qualified weatherization measures, appliances, and equipment. You can learn about important energy saving tips to "tune-up" your home, apartment, or small business. Learn more...

Energy Saving Tips Energy efficient improvements can yield long-term cost savings and increase the value of your home. Energy saving tips show you how simple it is to reduce your home's energy use by making small changes to your daily routines. Learn more...
Budget Billing Our residential customers can enjoy the convenience of fixed monthly payments throughout the year with our Budget Billing Program. This program helps distribute your payments evenly throughout the year to avoid fluctuating bills. Learn more...
Payment Plans

The unexpected can happen to any of us, and we all need help sometimes. If you fall behind on your account, our customer service team may be able to create a manageable plan that will aid in bringing your account current. Contact us at 1-888-301-7770.


Monitor and Compare Your Energy usage

Using your MyUnitil account, visit "My Energy Usage" and use the interactive graph to view and compare energy usage from past months and even the previous year. Visuallizing energy usage helps to comprehend how weather and other events affect energy consumption and will give you a better idea of when to be more cautious about your usage. Log in to MyUnitil to view your energy usage history.


What Causes Rate Changes on Your Bill?

The cost on your utility bill changes every month and much of it is determined before you even turn the power on. Watch the video below to learn more about what goes into the total cost of your monthly energy bill.

 

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