Eligible customers will receive a discount calculated as a flat percentage off the rates that would otherwise be charged, including both the delivery service and the supplier service portions of your utility bill. The actual discount will be displayed as separate line items on your bill.
- Residential Electric Service, Rate R2 = a 40% discount vs. Rate R1
- Residential Gas Service, Rate R2 or Rate R4 = a 25% discount vs. Rate R1 or Rate R3
Discount rates will be recalculated whenever there is a change to delivery or to supply rates in order to maintain the required percentage discount. When prices increase or decrease, the rate discount will also increase or decrease so that the percentage discount remains the same.
Eligibility:
Depending on the size of your family and your combined gross annual income, you may be eligible to receive a discounted rate for your gas and electric service from Unitil. You may qualify for the Discount Rate Program if you meet the following criteria:
- Your household income does not exceed 60% of state median income level.
- You are a residential customer (primary dwelling only).
- You are the head of your household or principal wage earner.
- The electric or gas bill is in your name AND you are currently receiving benefits under one of the following programs:
- Transitional Aid to Families with Dependent Children (TAFDC)
- Emergency Aid to Elderly, Disabled and Children (EAEDC)
- SNAP Mass Health (DMA)
- Mass Health (Mass. Comm. for the Blind)
- Mass Health (DTA)
- School Breakfast / Lunch
- Head Start
- Home Energy Assistance (Fuel Assistance)
- Veterans Chapter 115
- Veterans Non-Service Pension / DIC Headstart
- Supplemental Social Security (SSI)
- Public / Subsidized Housing
Enrollment:
Customers should contact our Customer Service team at 1-888-301-7700 to confirm eligibility and begin the enrollment process. After verbal enrollment, the Discount Rate Application will be mailed to the customer to complete and return to complete enrollment.
