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888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-542-3547

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888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4460

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Please call

888-301-7700

View all contact numbers here.

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Please call

888-301-7700

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

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Effective March 1, 2018, Unitil’s Maine Gas Division is reducing natural gas distribution rates following a rate proceeding filed in May 2017. These rates reflect the costs to provide safe and reliable gas service, while also accounting for decreases in costs, such as the recent federal tax cut. The net effect of the March 1 changes will result in a decrease of 0.2 percent for typical residential heating customers, though impacts will vary by class and usage. 

Customers will also now be billed in therms used rather than ccf’s of gas used. This will allow customers to be billed on the energy they are consuming rather than volume of gas used, which can vary depending on the BTU content of the gas provided.  

Note that in your March statement, usage prior to March 1 is still billed in ccfs at the previous rate, while usage after March 1 will be billed at the new reduced rate in therms:

Future energy statements, beginning in April, will display usage charges in therms moving forward. Sample bills will be provided on our website as that date approaches. 

If you would like more information, please contact our Customer Service Team toll-free at (888) 301-7700.


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