Statements designed for you, by you.

When we asked our customers what changes they might like to see in their Unitil statements to make them easier to understand and more helpful, you gave us great feedback that we took straight to heart!

Introducing your redesigned Unitil statement – created with some of the new user-friendly features you asked for, like:

In addition to these new features, we continue to work hard to help you manage and understand your energy costs. Check the messages located on the lower left side of your statement. Types of messages typically include general reminders and upcoming rate changes. Additional rate information can be found at www.unitil.com/gasrates or www.unitil.com/electricrates.

Each month, we also include important messages as separate inserts with your statement, like details on rebates, energy saving tips, and gas and electric safety information. If you don’t receive a paper statement, you can view these helpful messages online. For electric customers, go to www.unitil.com/customernews and for gas customers, visit www.unitil.com/gascustomernews.

If you haven’t done so already, now is a great time to sign up for online account access at https://myaccount.unitil.com. Once you’re enrolled you’ll have access to an array of online tools that make managing your energy use and statement easy. We offer a variety of convenient ways to pay your statement - online, via phone, mail, or in person at convenient payment locations.

To walk through the new features, find your statement type below (or in the left-hand navigation bar) and click to learn more.

Link to sample residential statement

Link to sample commercial statement

Explanation of charges and definitions