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GAS EMERGENCIES

CUSTOMER SERVICE

Because of this year’s unseasonably lengthy cold snap, furnaces and boilers have been working double time throughout New England. During the last week of December through the first week of January, some customers saw their energy usage increase dramatically as heating units struggled to keep back the cold.

Whether you heat by natural gas, oil, wood, propane or electricity, everyone is impacted by the bitter cold weather.  

Typically, a Unitil customer uses about 600 kWh of electricity monthly. For a residential customer who also uses natural gas, they use on average 125 therms of gas a month during the winter season. However, usage ranges can vary dramatically, depending on numerous factors throughout the season. Some folks may consume double or possibly even triple the energy they may have used during other times of year depending on the type of fuel used and the overall efficiency of their heating system. 

Here are some proactive steps you can take for the rest of the heating season:

  • Budget billing plan. For immediate relief, look at budget billing, which takes your annual usage and spreads it over 12 months.
  • Low income rate. Individuals who qualify for heating assistance also qualify for a lower rate. To learn if you qualify, please contact the New England Farm Workers Council. Depending on whether they have any funds remaining, you may also qualify for Federal Fuel Assistance benefits.
  • Switch to LED lights bulbs. They use considerably less energy than incandescent bulbs.
  • Install a smart power strip.  Electronics use power just by being plugged in, even if they are off (video games, vcr’s and other electronic). Smart power strips automatically turn off the power when the device isn’t in use.
  • Install faucet aerator. These devices are installed on sinks and showers to help reduce the volume of hot water that needs to be heated.
  • Reduce frequency of running appliances. Minimize the frequency of running your dishwasher and washer and dryer by waiting until you have a full load.
  • Minimize the use of secondary appliances. If you have a second refrigerator or a freezer, consider not using them.
  • Electric heat. Traditional electric resistance heat, versus a heat pump, is generally the most expensive type of heat one can use. It can cost considerable more that other sources like natural gas.* While it won’t help immediately, if you have it as your primary source, take a look at switching to natural gas or oil. Depending on the new equipment purchased, there may be incentives available. Please check with Mass Save, https://www.masssave.com/, before making any commitment.

As always, if you don’t have the expertise and knowledge to make these repairs, please consult a professional. For additional energy savings tips, visit http://unitil.com/energy-efficiency/energy-efficiency-programs.   

*Source HERE

By Alec O’Meara, Media Relations Manager, Unitil

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 105,000 electric customers and 81,300 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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