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Unitil Opens Emergency Operations Center

Crews responded to outages in all regions overnight after high winds
Unitil electric trucks lined up in warehouse
Hampton, NH

Unitil Corporation, (, a provider of electricity and gas to customers in New England, has opened its system and regional Emergency Operations Centers to coordinate response efforts following high winds overnight.

As of 6:00AM, approximately 125 Unitil customers are without power, mostly on the New Hampshire seacoast which experienced the highest winds. A full town-by-town breakdown is available at

Unitil secured additional crews in advance of the storm and are responding to outages and public safety issues as they are reported. Hazardous winds are expected to continue for the next several hours.

“Elevated wind gusts can make extending bucket arms unsafe, and there may be flooding risks in some areas as snow continues to melt,” Unitil External Affairs Director Alec O’Meara said. “Crews will be restoring power where possible, but we are expecting difficult working conditions this morning as this high intensity storm finishes passing through the area.”

High wind gusts have the potential to damage trees and tree branches, which can in turn bring poles and wires to the ground. We urge people to always assume all fallen or dangling cables and wires are energized and stay away. Be sure to avoid wet ground or puddles near a downed line, as water conducts electricity. In addition, keep away from all flooded and debris-laden areas because they may be hiding downed lines. Stay in a safe place and avoid driving in damaged areas so you don’t interfere with rescue and restoration efforts.

Localized flooding may occur as part of this event. Flooding and standing water in your home can pose serious hazards to your personal safety and property. Wet electrical wiring is extremely hazardous, and flooding can be harmful to your natural gas service equipment. More information on how to stay safe in flooding conditions is available at

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at


Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion. 

Customers experiencing outages should call 1-888-301-7700 or report online at


About Unitil

Unitil Corporation provides energy for life by safely and reliably delivering electricity and natural gas in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.


Media Contact

Alec O'Meara
Director, External Affairs