Skip to Main Content

Most Massachusetts Customers to Have Power Back by Tonight

utility worker in bucket at top of utility pole with trees in background
Hampton, NH

As crews work to bring power back to most of Unitil’s Massachusetts customers by this evening, the company would like to remind those still without electricity to continue to check its online outage map for a town-by-town list of estimated restoration times.

As of 12 p.m., approximately 480 customers in Massachusetts still had no power, down from a statewide peak of 16,800 Tuesday afternoon.

Updated estimates of restoration times for specific towns can be found at

Throughout the morning, crews continued to make headway on this multi-day restoration effort following the potent nor’easter that began impacting the region on Monday and brought up to 30 inches of heavy, wet snow to parts of Unitil’s service territory.

“We’ve had a large contingency of crews working around the clock and they’ll continue until the power is restored for all customers,” Unitil Media Relations Manager Alec O’Meara said.

Once most customers are back online, crews will continue working to restore power to those in isolated pockets and customers with single service issues.

Customers who remain without power after their neighbors have been restored are urged to call Unitil customer service and report the outage again. Some of these customers may have service issues specific to their home and will require work by a private electrician before restoration can be completed. Once the work is complete, customers should call customer service to have restoration completed.

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center, and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at


Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion. 


About Unitil

Unitil Corporation provides energy for life by safely and reliably delivering electricity and natural gas in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.


Media Contact

Alec O'Meara
Director, External Affairs