HAMPTON, N.H., October 18, 2019 – Unitil expects to have the majority of the remaining customers without power restored today, though some single service issues may remain on system. As of 6:00 AM approximately 1,045 New Hampshire customers are still without power, down from a peak of approximately 15,300 Thursday morning. All Unitil Massachusetts customers who lost power during the storm have been restored.
"Today, our restoration efforts will transition to individual streets and homes, as we begin the labor intensive process of going door-to-door to bring the remaining customers online. Our crews have worked tirelessly to restore power following this wind event, and with the end in sight, we won’t be slowing down now."
Alec O’Meara, Unitil Media Relations Manager
As restoration continues, there will be areas where an individual service or small groups may be out after neighbors have been restored. If there are customers still without power who see service restored to their street or to their immediate neighbors, they should report their outage again immediately. Some individual customer issues may require work from a private electrician before restoration can occur. In these unique instances, crews will leave notification at the residence upon arrival.
IMPORTANT NOTE FOR MEDIA: Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion.
Customers experiencing outages should call 1-888-301-7700. You can also report outages online at unitil.com/report-outage.
