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Majority of Customers Restored in New Hampshire

Majority of customers in Massachusetts to be restored by tomorrow evening.
Hampton, NH

Crews have restored power to a majority of customers in New Hampshire and expect to have a majority of Massachusetts customers restored by end of day tomorrow.

As of 5:30 p.m., approximately 4,100 customers remained without power. Of those remaining customers, approximately 4,000 customers have no power in Massachusetts and less than 100 are out in New Hampshire. Since the start of the storm, approximately 33,000 customers have been impacted and power has been restored to more than 28,000.

“Customers in New Hampshire still without power who have seen power restored to the rest of their neighborhood may have a service issue unique to their property and should reach out to customer service again to ensure their outage is in the system,” Unitil Media Relations Manager Alec O’Meara said. “In Massachusetts, our crews are continuing to make progress in all communities and will continue efforts overnight and into tomorrow after this extremely powerful late winter event.”

Earlier today, Unitil sent its new mobile command center to the Ashby, Massachusetts area to support the company’s restoration efforts. The mobile unit is assisting with the management of field resources and operations, which involve the deployment of nearly 100 crews to that region.

With the significant accumulations of snow in many areas, customers are urged to keep natural gas meters, heating and appliance exhaust vents clear of snow and ice to prevent carbon monoxide buildup within their homes.

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at


Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion. 

Customers experiencing outages should call 1-888-301-7700 or report online at


About Unitil

Unitil Corporation provides energy for life by safely and reliably delivering electricity and natural gas in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.


Media Contact

Alec O'Meara
Director, External Affairs