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Less Than 2,000 Remain Out in Massachusetts

Majority of customers to be restored by tomorrow evening.
Hampton, NH

Crews continued to make progress during the evening hours in all Unitil communities and will continue to work through the overnight hours to restore power to those still without power.

As of 10:30 p.m., approximately 1,900 Massachusetts customers remained without power, down from a statewide peak of 16,800 Tuesday afternoon. A majority of customers have been restored in New Hampshire, with less than 25 customers still out and crews working single service issues. Unitil expects to have power restored to a majority of Massachusetts customers by tomorrow evening.

“While the total number without power has steadily decreased throughout the evening, we still have a high number of smaller outages on the system that will take time to work through,” Unitil Media Relations Manager Alec O’Meara said. “Fresh crews will be working the overnight hours to continue making progress on the remaining system issues and we will continue to move from neighborhood to neighborhood, street to street until power has been restored to all.”

Earlier today, Unitil sent its new mobile command center to the Ashby, Massachusetts area to support the company’s restoration efforts. The mobile unit is assisting with the management of field resources and operations, which involve the deployment of nearly 100 crews to that region.

With the significant accumulations of snow in many areas, customers are urged to keep natural gas meters, heating, and appliance exhaust vents clear of snow and ice to prevent carbon monoxide buildup within their homes.

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center, and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at


Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion. 


About Unitil

Unitil Corporation provides energy for life by safely and reliably delivering electricity and natural gas in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.


Media Contact

Alec O'Meara
Director, External Affairs