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Crews Make Final Push in Power Restoration Effort

Majority of customers expected to have power restored by this evening
Unitil bucket truck with worker fixing powerline on snowy street
Hampton, NH

Unitil Corporation, (, a provider of natural gas and electricity to customers in New England, continued to make progress overnight as crews work to restore power to the majority of its Massachusetts customers by this evening.

As of 6:15 a.m., just over 1,200 customers in Unitil’s Massachusetts service territory remained without power following this week’s intense nor’easter, down from a statewide peak of 16,800 Tuesday afternoon.

“This has certainly been a challenging storm for our customers and crews, but outage numbers have continued to drop overnight and we expect that trend to continue throughout the day,” Unitil Media Relations Manager Alec O’Meara said. “Fortunately the weather is now on our side as crews make their final push to bring most customers back online by the end of the day today.”

While the majority of impacted customers are expected to have power restored by tonight, efforts will remain focused on customers with single service issues and those in isolated pockets of damage.

Customers who remain without power after their neighbors have been restored are urged to call Unitil customer service and report the outage again. Some of these customers may have service issues specific to their home and will require work by a private electrician before restoration can be completed. Once the work is complete, customers should call customer service to have restoration completed.

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center, and through the media. We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at


Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion. 


About Unitil

Unitil Corporation provides energy for life by safely and reliably delivering electricity and natural gas in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 108,500 electric customers and 88,400 natural gas customers.


Media Contact

Alec O'Meara
Director, External Affairs