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10.01.25
11:55 am
Customer Service

System Maintenance: Payments and account-related transactions are currently unavailable as we update our billing and payment systems.

Why does my estimated time of restoration keep changing?

It sounds like something unexpected happened in the field. Our estimated restoration times are based on the best information we have, but they are still ultimately estimates. We will update those times if needed as an outage unfolds overtime. If we have additional information we think helps explain what is going on, we will relay that info via social media.