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Why does my budget billing monthly payment amount sometimes change?

Generally, your budget billing monthly payment amount will be reviewed periodically. Adjustments may be needed to prevent you from having a large amount due or credit balance at the end of the program year. If we change your payment amount, we will notify you of the new amount, which will appear on your next bill. Changes to your payment amount are based on several factors such as:

  • The price of electricity and/or natural gas changes
  • Warmer or colder temperatures mean you will use more or less energy to heat or cool your home
  • Your monthly usage has changed compared to the prior usage history that was used for calculating your payment amount