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What do the new lines represent on the outage map, and what do the different colors mean?

The lines on the map represent Unitil’s overhead and underground distribution system from the substation out to the nearest ‘load serving’ transformer in your neighborhood. You may recognize these transformers as the metal cans that sit atop utility poles, though they may also be pad mounted in places where lines are underground. Secondary lines and services from each of these transformers down smaller streets and into homes are not included on the map. Green means that the lines are energized, orange means that there is a reported outage in the area, and red means that the outage is confirmed. In some rare cases, an area may show as blue on the map because of advance knowledge of a future outage. In these cases, check Unitil.com for more information as there may be unique system conditions.