If you have received a termination notice, call us immediately at 1-888-301-7700. If you are calling on the date of termination, we cannot guarantee your service will not be shut off.
Avoid shut-off by taking these steps:
- Pay online or by phone — We accept payments by credit/debit card or electronic check on our secure website, or via our automated telephone system by calling 1-888-301-7700.
- Pay in person — Find a payment location near you.
Late charges: Your payment is credited to your account on the date Unitil receives the payment. If payment is not received by the due date of your current bill, a late payment charge will be added to your account. The late payment charge for gas service is 1%. The late payment charge for residential electric service is 1%. The late payment charge for commercial electric service is 1.5%.
