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9.23.25
5:00 pm
Customer Service

Upcoming System Maintenance: Payments and account-related transactions will be unavailable as we update our billing and payment systems.

What can I do if I’m facing a shutoff or disconnection?

Bangor Region Gas Customers: Please contact our Bangor office using the online form or by calling 1-207-941-9595.


If you have received a termination notice, call us immediately at 1-888-301-7700. If you are calling on the date of termination, we cannot guarantee your service will not be shut off.

Avoid shut-off by taking these steps:

Late charges: Your payment is credited to your account on the date Unitil receives the payment. If payment is not received by the due date of your current bill, a late payment charge will be added to your account. The late payment charge for gas service is 1%. The late payment charge for residential electric service is 1%. The late payment charge for commercial electric service is 1.5%.