The length of time for a claim review depends on the complexity of the case and how much investigation is needed.
To ensure a timely, efficient claims process, we recommend you do the following:
- Retain copies of all receipts for a full and accurate assessment of any loss or damage suffered
- Take photos of all damages
If you wish to check on the status of your claim, please email claims@unitil.com with your claim number in the email subject.
