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How do I start, stop or move/transfer my service?

Start Service

On the MyUnitil landing page, scroll down to the "Are you a new customer?" section and select the appropriate form. For existing properties, fill out the "Application for New Service." For new construction properties, fill out the "Contractor Request Form."

Transfer/Move or Stop Service

Log in to your MyUnitil account. From the "Account Services" tab found on the left-hand side navigation, you can transfer or disconnect your service.

To transfer/move your service, you will be required to pay any outstanding arrears balance on the account before the transfer request can be processed.