The grid on the outage map stops short of my street, or doesn’t include my neighborhood. Why is that?

The map shows all Unitil lines up to customer load serving transformers. However, secondary lines, or lines that feed from these transformers out to homes and some smaller streets in more rural areas, are not included. It is possible for a small, local outage on these secondaries to not impact green lines. However, abubble would still appear on the map to represent this outage.