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Customer Service

MyUnitil forms are currently unavailable. Please call to initiate self-service options such as disconnecting, transferring, or applying for new service.

Can I receive payment notifications via email?

You can opt into email notifications for payment confirmations, rejected payments, or canceled payments through the Notifications section of the website. Visit the My Profile section of the site, click on ‘Profile Contacts’.

Please note: when multiple accounts are paid in a single transaction, the notification subscriber will receive a single notification for each account paid.