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Can I add someone as an authorized third party on my account?

Yes! Call our customer service to designate another person to your account. We call this designated person an authorized third party.

You may also grant someone guest access to your MyUnitil portal. Learn more about this option here.

Info we'll need if your authorized third party is:

An existing Unitil customer:

  1. Full name
  2. Full address including zip code

NOT an existing Unitil customer and will be added to our system:

  1. Full name
  2. Full address including zip code
  3. Social Security Number or tax id
  4. Phone number
  5. Email

This five-minute phone call will allow your authorized third party to receive bill copies and will take effect by your next billing cycle.

You may also authorize them to have access to your MyUnitil account and notifications such as letters and outage restorations. This can be done during your set-up phone call with customer service.

You may call to request the trustee be removed from your account anytime.