If you’re already using natural gas in your home, it’s likely that you can also use natural gas to heat your home — but it depends on your precise location. The best way to know for sure is to call us: 1-888-486-4845, or fill out our online form.
- Gas Service
Natural gas is a safe, affordable, convenient, reliable, versatile and clean-burning source of energy when used correctly in equipment that is properly installed and maintained. View our natural gas safety page for more information.
- Gas Service
To switch to natural gas, you don’t need to invest in an entirely new heating system — Unitil offers rental conversion burners and rental water heaters to help make the switch easy and budget-friendly.
Contact us at 1-888-486-4845 to learn more and see if you’re eligible.
- Gas Service
Net metering is the process of measuring the difference between the electricity supplied over the electric distribution system (by your utility company) and the electricity generated by an eligible on-site generator and fed back into the distribution system.
Historically, the electric grid has been a series of one-way streets with power flowing from a power plant to your neighborhood, street, and eventually your home. However, the concept of net metering is changing the way poles and wires are used. Homeowners who generate more electricity than they need through home-installed solar, wind, or other systems can push that electricity back out through their meters as a surplus. The “net” in net metering refers to the process where a customer’s overall account bill now reflects both the power being used and the amount of power being generated.
- Electric Service
Yes. If an electric generation facility can be connected to the electric system, you need to apply for interconnection. Properly installed emergency generators with a transfer switch do not need to apply.
- Electric Service
Unitil does not endorse one company over another, but the Department of Public Utilities (Massachusetts) and the Public Utilities Commission (New Hampshire) do keep records of companies that are licensed to install projects and are good resources to confirm the legitimacy of a business.
- Electric Service
With any major energy decision, especially one that involves a long-term contract, it is a good idea to get as much information as possible before making a decision. When entering into a long-term contract, good questions include the length of the contract, whether rates or payments are level or escalate over the duration of the contract, and what protections exist for you, the buyer, as part of the process.
The Massachusetts Attorney General’s office issued a press release in 2016 advising homeowners considering solar panel installations to be informed.
The New Hampshire Public Utilities Commission provides net metering information on its website, including a Homeowner’s Guide to Solar Financing.
- Electric Service
Generally, your budget billing monthly payment amount will be reviewed periodically. Adjustments may be needed to prevent you from having a large amount due or credit balance at the end of the program year. If we change your payment amount, we will notify you of the new amount, which will appear on your next bill. Changes to your payment amount are based on several factors such as:
- The price of electricity and/or natural gas changes
- Warmer or colder temperatures mean you will use more or less energy to heat or cool your home
- Your monthly usage has changed compared to the prior usage history that was used for calculating your payment amount
- Your Account
The Budget Deferred Amount found on your bill, represents the difference between your budget charges and your actual charges. This amount will fluctuate as you progress through the budget year.
- Your Account
If you’ve requested pruning, we’ll visit your property for an assessment. If your trees affect power equipment or clearances, or pose a significant threat to our system, we’ll work with you to remove them.
- Outages & Emergencies
- Electric Service