Residential Gas Rate Adjustment
Bill reductions of approximately 10% began on March 1, 2025.
Residential Electric Credit
A $50 state credit will be issued on April bills.
Dual-Service Customers
If you are a dual-service residential customer (you receive both gas and electric service from Unitil), you will receive both the gas rate adjustment and the electric credit.
Residential Gas Rate Adjustment
Following concerns regarding higher bills during the colder months, the Massachusetts Department of Public Utilities required the state’s natural gas utilities – including Unitil – to reduce delivery rates over the next two months (March and April). Unitil’s bill reductions of approximately 10% began on March 1, 2025.
Residential Electric Credit
As part of ongoing efforts to reduce energy bill impacts, the Healey-Driscoll Administration recently announced an Energy Affordability Agenda, which, among other elements, provides residential customers of the state’s electric utilities – including Unitil - with a $50 credit on their April bill.
Financial Assistance
Support for your energy needs
We currently offer a discount rate and arrearage management program for income-eligible residential customers, a budget billing program to avoid seasonal spikes in energy bills, and flexible payment arrangements to help those who have fallen behind.
Alternative Rates
Heat Pump Rate
As a Residential Massachusetts Electric customer, you have a few rate options based on your electrification adoption and income. Our new rate class gives customers using heat pumps a reduced distribution rate during the winter months (November - April).
