Residential Gas Rate Adjustment
Bill reductions of 10% for natural gas usage from February 1 - March 31, 2026.
Residential Electric Rate Adjustment
Bill reductions of 25% for electric usage from February 1 - March 31, 2026.
Dual-Service Customers
If you are a dual-service residential customer (you receive both gas and electric service from Unitil), you will receive both the gas and electric rate adjustments.
Residential Gas Rate Adjustment
Unitil, in collaboration with the Healey-Driscoll Administration, will reduce rates by 10% for your natural gas use from February 1 - March 31, 2026.
Residential Electric Rate Adjustment
The Healey-Driscoll Administration is providing $180 million in funding to help reduce residential electric bills this winter. Rates will be reduced by 25%* for your electricity use from February 1 - March 31, 2026.
*Based on default service
Financial Assistance
Support for your energy needs
We currently offer a discount rate and arrearage management program for income-eligible residential customers, a budget billing program to avoid seasonal spikes in energy bills, and flexible payment arrangements to help those who have fallen behind.
Alternative Rates
Heat Pump Rate
As a Residential Massachusetts Electric customer, you have a few rate options based on your electrification adoption and income. Our new rate class gives customers using heat pumps a reduced distribution rate during the winter months (November - April).