Depending on which energy service we provide for you, the process for restoring that service varies. The approach for electric restoration is very different than natural gas restoration and re-lighting because of the nature of the delivery system and infrastructure.  The short animations below provide a brief but informative summary of the restoration process for electric and natural gas service. Unitil takes a planned approach to restore your service as quickly and safely as we can. For a text version explaining how we restore your service, click here.

Electric Service




Natural Gas Service




Unitil le esta informando la siguiente información importante a neustros clients. Por favor llame el numero telefónico 888-301-7700 para traducer en español con un representante de clientes que habla español. 

Our electric outage map provides real-time information on power interruptions.

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Do you rely on medical life support at home? Be prepared for an outage.

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