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888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-542-3547

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Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4460

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Please call

866-933-3821

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Please call

800-852-3339

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Please call

800-582-7276

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4115

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Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Two unitil employees practicing gas safety techniques.

More than 70 million American consumers rely on natural gas to heat their water, cook their food, dry their clothing, heat their homes, and fuel both commerce and industry.  Natural gas is a safe, economical, efficient, clean-burning, non-polluting, and dependable source of energy when used correctly in equipment that is properly installed and maintained.

Unitil operates 86 miles of natural gas transmission pipeline and nearly 1250 miles of distribution pipeline in Massachusetts, New Hampshire and Maine.  The system lies safely out of view, quietly carrying clean-burning natural gas throughout New England.  Our goal is to operate an energy delivery system that runs safely and reliably, so people can count on the natural gas being there when they need it.  Here is a link outlining Unitil's plan and activities to ensure the safety of our pipeline system. It is a summary of our Integrity Management Plan.

Like all sources of energy, natural gas should be used wisely and treated with respect.  Take a few moments to review these pages which contain information about the safe use of natural gas, to help ensure that you and your family enjoy all the benefits natural gas has to offer.

For more information on gas safety, please contact us at 866-933-3820 888-301-7700 866-933-3821.

 

Call Dig Safe ® - 811

Whether you are a homeowner, farmer, excavator or contractor, don’t forget to include Dig Safe ® in the planning of your digging project.

 

Gas Leaks

If you detect a leak, leave the area immediately, call Unitil and call 911.  Here are the details…

 

Carbon Monoxide Poisoning

Carbon monoxide is a silent, odorless gas that gives no warning of its presence.  Beware of the signs:  nausea, cherry red lips, headaches; get fresh air and seek medical attention.

 

Clear Ice & Snow from Meters

Ice and snow build up outside on your meters and vents can cause damage and possible CO poisoning.  Clear it from your equipment so your building stays safe in winter.

 

Learn more about getting a mechanical safety device installed inside a gas service line.
Learn more about getting a mechanical safety device installed inside a gas service line.
Learn more about getting a mechanical safety device installed inside a gas service line.

 

First Responder Natural Gas Training Program

Firefighters, police, and EMTs are typically first on the scene in a natural gas emergency and face the greatest risk from natural gas leaks and fires. The First Responder Natural Gas Safety Training Program is a self-directed, interactive online learning training program that provides emergency response personnel with the information they need to safely identify and respond to incidents that involve natural gas pipelines and other natural gas facilities.

To start learning, click on this link https://ngafirstresponder.com

 

Delivering Gas to You

Here’s information on how natural gas is delivered from the source to your home or business.

 

Your Equipment  Responsibilities

Did you know that you are responsible for certain portions of your gas equipment?  Here is information on what you need to maintain and repair.

 

Keeping Your Home Safe

Natural gas keeps your home clean and warm for your friends and family.  Here’s how you can keep your pipes and equipment safe.

 

Natural Gas Appliance Safety

Your natural gas appliances are made with the highest quality and safety standards. To ensure that your natural gas home or business is always a safe one, we urge customers to become educated consumers.

 

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