A Global Issue
Because global demand for natural gas is outpacing production, significant increases in energy costs are expected for many home heating options, including oil, natural gas and electricity. Lingering effects of the Covid-19 pandemic, a heating fuel crisis in Europe, and crippled natural gas production in the gulf coast following Hurricane Ida have all contributed to what is now being called in the media a potential energy crisis.
As a distribution utility, Unitil is not a part of the electric generation market and in no way benefits or profits from the higher energy supply prices set to impact our region this winter. All supply costs, whether they are the Unitil default rate, those of a town aggregation plan, or a personal third party choice, are a direct pass-through on bills. Our focus is on helping you, our customer, manage your energy needs and to connect those in need with the support programs and services available.
Rates vary from state to state due to differences in regulations and renewable portfolios; we encourage you to view the rates on our website or log on to your MyUnitil account and check your most recent statement.
Assistance & Resources
By enrolling in our budget billing program, you can spread out your energy costs into a consistent flat rate paid each month. This means less changes month-to-month or fluctuations because of weather or rate changes — you’ll know exactly what your bill will be, month over month.
Controlling your costs
Third party supply options
The unexpected can happen to any of us. If you fall behind on your account, request a payment plan to help pay your bill over time or contact our Customer Service Team to discuss a personalized plan to get you back on track.
Financial assistance programs
We want to work with you to ensure that you don’t fall behind on your bills or face difficult financial decisions. We have resources that can help you learn how to manage your energy use to match your budget or apply for financial assistance.
Our Customer Service team is ready to help.