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CUSTOMER SERVICE

Snow, sleet and freezing rain all possible through Christmas
December 22, 2017
Hampton, NH

Unitil Corporation, (www.unitil.com), a provider of natural gas and electricity to customers in New England, is preparing for a series of winter storms to impact the region from today through Christmas.

According to the most recent forecasts, as much as 3-6 inches of snow are possible in all regions today, with freezing rain also possible as snow tapers off overnight Friday and into Saturday. Colder air may linger during the day on Saturday, possibly allowing ice to accrete during daylight hours. Sunday currently appears clear, though another storm has the potential to deliver more snow Christmas Eve and Christmas Day.

We are extremely mindful that this is a major holiday for families throughout our region and we have secured additional crews to aid in addressing outages should they occur. The greatest current risk is associated with the icing Saturday, as small changes to temperature and storm track can have an enormous effect on this type of weather event’s impact.

Unitil Media Relations Manager, Alec O’Meara

 

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media.  We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at unitil.com/map.

 

We recommend our customers remain similarly prepared by checking and making an inventory of the following items:

  • Flashlights and fresh batteries
  • A battery-operated radio and clock
  • Bottled water, canned foods and a manual can opener
  • A list of important phone numbers and a car charger for cell phones if applicable
  • A first aid kit.
               
 

IMPORTANT NOTE FOR MEDIA: Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion.


           

 

Customers experiencing outages should call the following toll-free numbers:

 

You can also report outages online at unitil.com/report-outage.

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 105,000 electric customers and 81,300 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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