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Restoration in Massachusetts expected to be complete by morning
February 25, 2019
Hampton, New Hampshire

Unitil currently estimates it will restore power to the majority of its customers in New Hampshire tonight and the majority of customers in Massachusetts by morning following a long duration wind event that impacted that area all day today. Some isolated pockets and single service issues in Massachusetts may continue into the late morning tomorrow.

As of approximately 9 p.m., approximately 820 customers are without power, down from a peak of approximately 3,000. Of those, approximately 340 customers are out in Central Massachusetts, with 370 out on the New Hampshire Seacoast and 110 in the Capital region of New Hampshire.

Fresh crews will continue to work the remaining outages during the overnight hours, and forecasts indicate we’ve seen the worst of the winds at this point. We’ll continue to work all remaining issues until we have everyone back on, at which point we will resume normal operations. I take my hat off to all of the crews who worked this long duration wind event in extremely difficult conditions.

Media Relations Manager, Alec O’Meara

 

Sometimes, singe service issues unique to a specific home can persist even after power is restored to an neighborhood or street. Customers still without power who have seen power restored to the homes around them are advised to confirm that their outages is reported with Customer Service.

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media.  We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at www.unitil.com/map.

 

IMPORTANT NOTE FOR MEDIA: Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly and we wish to make sure the information customers receive is consistent and understandable. Re-Tweets and re-posting of old information without referencing a time can create confusion.
           

Customers experiencing outages should call the following toll-free numbers:

  • For the NH Seacoast Area: 1-800-582-7276
  • For the NH Capital Area: 1-800-852-3339
  • For Massachusetts: 1-888-301-7700
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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 105,600 electric customers and 82,700 natural gas customers. For more information about our people, technologies, and community involvement please visit https://unitil.com.


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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