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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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Please call

888-301-7700

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-900-4115

View all contact numbers here.

Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

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CUSTOMER SERVICE

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July 28, 2020 - 08:54
Concord Monitor

When the power goes out for customers of Unitil, a small utility that services about 75,000 electric customers and 30,000 natural gas customers in New Hampshire, customer service calls are usually routed to a Concord call center with about 35 employees.

Nowadays, if you call Unitil, you’ll get a unique message, warning you that the customer service team has switched to remote work, and asking for your patience with any unexpected background noise.

“Please note you may hear background noise such as other family members or pets as our team member assists you,” the recording says.

For the full article (concordmonitor.com), click here.

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