7:00 a.m. to 7:00 p.m. Monday through Friday. Call toll-free: 1-888-301-7700.
If you experience a gas emergency, please call us at 1-866-933-38201-866-900-44601-866-542-3547.
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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.
Please call
View all contact numbers here.
IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.
Please call
View all contact numbers here.
IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.
Please call
View all contact numbers here.
IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.
7:00 a.m. to 7:00 p.m. Monday through Friday. Call toll-free: 1-888-301-7700.
If you experience a gas emergency, please call us at 1-866-933-38201-866-900-44601-866-542-3547.
You will need to provide us with the following:
Natural gas is not available in all locations although we may serve your community. Please call us toll-free to inquire about availability in your neighborhood: 1-888-301-7700.
The table below lists the observed Company holidays this year. Our offices are closed for business on the following days:
New Year's Day | Tuesday, January 1, 2019 |
Memorial Day | Monday, May 27, 2019 |
Independence Day (observed) | Thursday, July 4, 2019 |
Labor Day | Monday, September 2, 2019 |
Veteran's Day | Monday, November 11, 2019 |
Thanksgiving Day | Thursday, November 28, 2019 |
Day after Thanksgiving Day | Friday, November 29, 2019 |
Christmas | Wednesday, December 25, 2019 |
Natural gas is currently about half the cost of home heating oil.
Natural gas is currently about half the cost of home heating oil.
Natural gas is currently about half the cost of home heating oil.
Natural gas is currently about half the cost of home heating oil.
Natural gas is currently about half the cost of home heating oil.
We do not offer the installation or direct sale of appliances such as heating systems or cooking equipment, but we do offer rental conversion burners and rental water heaters.
Unitil does not specifically endorse any local contractors. Check your local yellow pages for a list and be sure the contractor is licensed and insured before any work is perfomed.
Although Unitil does not specifically endorse any local contractors, we have provided a list to help youin your search. Click HERE for a list of NH Installation Contractors. You can also check your local yellow pages for a list. Be sure the contractor is licensed and insured before any work is performed.
Although Unitil does not specifically endorse any local contractors, we have provided a list to help youin your search. Click HERE for a list of ME Installation Contractors. You can also check your local yellow pages for a list. Be sure the contractor is licensed and insured before any work is performed.
Your meter could be one of several models we use in our service areas. Digital and odometer displays are the most straightforward to read because they present your energy usage directly; dial meters can be a little more difficult. Click here to learn how to read your dial meter.
Generally, your budget billing monthly payment amount will change once or twice within the year. These adjustments are made to your payment amount to prevent you from having a large amount due or credit balance at the end of the program year. Prior to our changing your payment amount, we will include a note on your bill to make you aware of the new amount, which will appear on your next bill. The decision to change your payment amount is based on several factors. While we try to limit the number of adjustments, your payment amount may change when:
You will need to provide us with a handful of information to start service at a new location:
A gas conversion burner allows you to switch from oil to natural gas by replacing only the oil burner on your current furnace or boiler. We offer rental conversion burners through our EasyCare Program - it's the easiest, fastest and most inexpensive way to replace or upgrade your existing oil furnace or boiler. Every rental comes with 24-hour service, seven days a week so you'll always have worry-free peace of mind.
Contact your local residential gas representative at 888-301-7700 to schedule an appointment. We’ll come out to examine your heating system and let you know if you're eligible for a conversion burner.
We've centralized all of our outage information in a section on our site called the Outage Center. Here you'll find links to the latest news, public service announcements and outage updates for our customers, as well as general information on seasonal storm preparation, power restoration and being prepared for extended outages.
We also have dedicated resources and information for municipal contacts in the communities we serve here.
The Budget Billing Program is a free service available to all residential customers. Your account must be current with no overdue balance.
You may enroll anytime provided your bill is current. Our Questions & Comments form makes the process convenient. Simply select "Budget Request" from the picklist before submitting and one of our Customer Service representatives will review your account for eligibility.
You may cancel your budget plan on our secure website by submitting a request on our "Questions & Comments" form, or contact our Customer Service Team at 1-888-301-7700. After we receive your cancellation request, your next billing statement will reflect the cancelled budget. Your bill will include any previous balance owed, your current charges, and your deferred balance from the program. The total amount billed will be payable by the due date reflected on your bill.
Depending on your specific location, it may be possible to extend the gas main. For many potential customers, if your home is located less than 100 feet from a natural gas main and you intend to use natural gas to heat your home, installation of a natural gas service line from the street to your home could be free (some restrictions may apply). Call us directly at 888-4-UNITIL—we can help determine if natural gas is available for you.
You will need to provide us with at least the following:
Natural gas is not available in all locations, although we may serve your community. Please call us toll-free to inquire about availability in your neighborhood: 888-4-UNITIL, or fill out our online form and someone will get back to you.
If you’re already using natural gas in your home, it’s likely that you can also use natural gas to heat your home—but it depends on your precise location. The best way to know for sure is to call us: 888-4-UNITIL, or fill out our online form.
If you smell, see, or hear a suspected gas leak, move to a safe environment and call Unitil’s toll-free gas leak number immediately: 866-900-4460. DO NOT use a lighter or telephones, and DO NOT switch on/off appliances, lights, or even a flashlight in the area where you smell gas. These items can produce sparks that might ignite the gas and cause an explosion.
We anticipate natural gas will be cheaper than oil or propane as a home heating source for many years. Of course, the energy markets are always shifting and we cannot guarantee natural gas will always be less expensive than other sources.
Natural gas is a safe ,affordable, convenient, reliable, versatile and clean burning source of energy when used correctly in equipment that is properly installed and maintained. View our natural gas safety page for more information.