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Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

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866-542-3547

View all contact numbers here.

Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

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Please call

866-933-3821

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Please call

800-852-3339

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Please call

800-582-7276

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

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Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

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A safe and thriving community is Unitil’s top priority. We work around the clock to ensure our customers, our employees, and the communities we serve are safe. Unitil maintains a comprehensive training program to ensure our people are fully certified and experienced with any situation. We also provide emergency services 24 hours a day, seven days a week, and are available to answer any questions about the safety of your energy services.

We focus on the safety of our systems, so you don’t have to.

Electric Safety

Here you can find all the information you need to use electricity safely, including toll-free numbers to reach us in case of an outage or emergency.

For power outages, electrical emergencies, or questions about safety, call us toll-free 888-301-7700800-852-3339 (Capital area) or 800-582-7276 (Seacoast area).

Gas Safety

Here you can find comprehensive safety information for using natural gas, including how to avoid emergencies, the signs of a gas leak, what to do if you suspect a gas leak, and toll-free numbers to reach us in case of an emergency.

For gas customers, there are steps to ensure your natural gas equipment continues to operate safely and efficiently, from maintaining proper ventilation to ensuring you do not hit a natural gas line when digging. Be sure to call DigSafe® at 811 before breaking ground on your property.

If you smell gas or need to report a gas-related emergency, please contact us at 866-542-3547866-900-4115866-900-4460.

Protect Yourself from Scams

Modern scam artists use increasingly sophisticated and intimidating tactics.

At Unitil, we want to help you stay vigilant against any deceptive scams, remain informed and always guard your personal information!

Summer Storm Safety

The sun may be out, but that doesn’t mean it isn’t New England! Summer heat can lead to thunderstorms and their lightning strikes and high winds can cause power outages. While no one can control the weather, here are tips to help stay prepared.

Winter Storm Safety

The following tips offer advice on “weathering” a New England storm and its aftermath. Some of these events result in widespread and severe damage to the region’s electrical system. Winters may be harsh, but it’s important to stay prepared and ready for all extremes.

How We Restore Power

Our natural gas and electric crews work around the clock to assess and restore service to your home quickly and safely. Depending on which energy service you use, the restoration techniques are different.

Energy for Learning

Unitil invites you to become e-SMART about energy. Becoming e-SMART means learning about electricity and natural gas and how to use each service safely, efficiently and sustainably. Check out our ongoing energy education topics today at https://unitil.com/esmartkids.

Are you a contractor who works around electric and natural gas lines? Unitil invites you to become an e-SMART worker. Check out our training tips, videos, and case studies, designed to help you and your team work safely around electric and natural gas lines. Enter the e-SMART workers site at https://unitil.com/esmartworker.

Unitil le esta informando la siguiente información importante a neustros clients. Por favor llame el numero telefónico 888-301-7700 para traducer en español con un representante de clientes que habla español.

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