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GAS EMERGENCIES

CUSTOMER SERVICE

Approximately 860 customers out at peak during evening hours; additional line crews scheduled to report in early a.m. should storm worsen
December 27, 2010
Hampton, N.H.

 

Unitil Corporation, (www.unitil.com), a provider of natural gas and electricity to customers throughout New England, is remaining on alert through Monday in all of its service territories as the potential for severe winter weather is expected to continue through the day today.

While additional crews will be activated at 5 a.m. as planned, only scattered outages were reported overnight. At peak, approximately860 customers were without power at 1 a.m., with all of the reported outages occurring in North Central Massachusetts. At the time of this release, all customers have been restored. No overnight outages were reported in New Hampshire.                       

While the heaviest snow and winds were forecasted for the evening, Unitil is continuing to recommend customers prepare for sustained winter weather. If wires are down in your neighborhood, DO NOT approach them. Contact a Unitil customer service representative and a crew will be dispatched to your street to make repairs. Always assume downed wires are energized and stay away.            

“Calling to report an outage assists us in identifying the location and nature of problems on the system,” Unitil Media Relations Manager Alec O’Meara said. “Never assume someone else has called in your outage for you.”

Unitil’s toll free phone numbers are:

For Massachusetts: 888-301-7700

For the NH Capital Area: 800-852-3339

For the NH Seacoast Area: 800-582-7276

 

 

Unitil will continue to provide updated information on restoration efforts as needed on www.unitil.com, and to local media and public officials on a regular basis.

“We are closely monitoring the storm and we encourage our customers to continue to do so as well,” O’Meara said. “We will remain prepared to respond to any and all outages until the storm is over, and we will be prepared to assist other utilities as well if needed.” 

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
omeara@unitil.com
Tel: 603-773-6404
Mobile: 603-998-9095




 

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