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GAS EMERGENCIES

CUSTOMER SERVICE

Preparations are underway to respond to the first major winter storm of the season
December 26, 2010
Hampton, N.H.

 

Unitil Corporation, (www.unitil.com), a provider of natural gas and electricity to customers throughout New England, is preparing for the potential of severe winter weather conditions in all of its service territories over the next 36-48 hours.

According to the most recent forecasts, both heavy snow and high winds are possible throughout New England from Sunday evening through Tuesday, Dec. 28. Such conditions can cause electric outages and while most interruptions are for relatively short periods of times, substantial damage to the electrical system can extend the restoration period. Unitil is bolstering its standard compliment of crews in and is prepared to open its emergency operations center if needed.

Unitil has been preparing for this storm since Thursday, Dec. 23 and is advising its customers to be similarly prepared for the potential of widespread outages. We recommend checking and making an inventory of the following items:

  • Flashlights and fresh batteries
  • A battery-operated radio and clock
  • Bottled water, canned foods and a manual can opener
  • A list of important phone numbers and a car charger for cell phones if applicable
  • A first aid kit

Customers experiencing electric outages should call the following toll-free numbers:

For Massachusetts: 888-301-7700

For the NH Capital Area: 800-852-3339

For the NH Seacoast Area: 800-582-7276

 

 

In the event of a widespread outage, Unitil will work quickly and efficiently to restore power. In the meantime, we ask for our customers' patience and understanding while we work to bring the lights back on, and we will provide regular updates to local media outlets regarding progress.

“Unitil employees spent part of their Christmas holiday preparing for this storm to assure that we are ready in the event severe winter weather occurs,” Unitil Media Relations Manager Alec O’Meara said. “Hopefully, all this storm will deliver is a great week for skiers who happen to be in New England on vacation, but we will be ready to respond if necessary.”    

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
omeara@unitil.com
Tel: 603-773-6404
Mobile: 603-998-9095




 

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