CONTACT US NOW 

Please choose your state.

MA
ME
NH
State: NA
CHOOSE ANOTHER STATE

Please choose a service.

Electric
Gas
State: NA
, NA
CHOOSE ANOTHER SERVICE

In which region is your service?

Capital
Seacoast
State: NA
, Gas
CHOOSE ANOTHER SERVICE
CHOOSE ANOTHER STATE

Is this a gas emergency?

Yes
No
State: NA
, NA
, NA
BACK

Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

View all contact numbers here.

Please call

866-933-3821

View all contact numbers here.

State: NA
, NA
, NA
BACK

Please call

800-852-3339

View all contact numbers here.

Please call

800-582-7276

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

866-933-3820

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Heavy snow during the afternoon and evening has caused extended outages for some Unitil customers
November 26, 2014
Hampton, NH

Unitil Corporation, (www.unitil.com), a provider of natural gas and electricity to customers in New England, will be working through the night and into tomorrow morning to restore power to customers following a heavy snowstorm Wednesday afternoon and evening.  

“The snow remained wet and heavy throughout the storm, sticking to trees and weighing them down,” Unitil media relations manager Alec O’Meara said. “Crews are out working to restore power and to insure public safety, but the total scope of damage will not be known until the storm has passed fully. Restoration efforts will not be completed tonight.”

Unitil secured additional resources in preparation for this storm and these crews have been working throughout the night to restore power.  As of 8 p.m., Unitil has approximately 18,000 customers without power. Of those, approximately 16,500 of the customers without power are in Unitil’s New Hampshire Capital (Concord, NH) area, 900 are without power in the NH Seacoast region and 600 are without power in Massachusetts. An estimated time of restoration for all customers will be provided once the damage assessment phase has been completed.

“We recognize that tomorrow is Thanksgiving, and many families have plans that rely on electricity,” O’Meara said. “We will work to restore power to your families before we return to our own families on this important holiday, and we ask for your patience and understanding while we work to restore power following this storm.”

Unitil will be communicating throughout the storm and restoration through Public Service Announcements (PSAs), our customer call center and through the media.  We also encourage customers to follow along with our storm updates via our Twitter feed (@Unitil), on Facebook and will be providing real-time outage information online at www.unitil.com/map.   

 

 

IMPORTANT NOTE FOR MEDIA: Unitil asks that when reporting outage information, outlets time stamp the information. Outage numbers change hourly, and we wish to make sure the information customers receive is consistent. Re-Tweets and re-posting of old information without referencing a time can create confusion.

 

 

In the event of downed wires, assume all cables and wires that have fallen or dangling are energized and stay away.  Be sure to avoid wet ground or puddles near a downed lined because water conducts electricity.  In addition, keep away from all flooded and debris laden areas because they may be hiding downed lines and avoid anything metal nearby which could potentially conduct electricity.  Stay in a safe place and avoid driving in damaged areas so you don’t interfere with rescue and restoration efforts.
           

Customers experiencing outages should call the following toll-free numbers:

For the NH Seacoast Area: 1-800-582-7276

For the NH Capital Area: 1-800-852-3339

For Massachusetts: 1-888-301-7700

 

You can also report outages online at http://www.unitil.com/report-outage.

Share this

About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

Outage Animation

Outage Center updates

Stay Informed

Other ways to stay informed:

Unitil on Facebook  Unitil's official Twitter feed  Unitil's YouTube channel
Unitil on LinkedInUnitil's photostream on FlickrUnitil's RSS feed