CONTACT US NOW 

Please choose your state.

MA
ME
NH
State: NA
CHOOSE ANOTHER STATE

Please choose a service.

Electric
Gas
State: NA
, NA
CHOOSE ANOTHER SERVICE

In which region is your service?

Capital
Seacoast
State: NA
, Gas
CHOOSE ANOTHER SERVICE
CHOOSE ANOTHER STATE

Is this a gas emergency?

Yes
No
State: NA
, NA
, NA
BACK

Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

View all contact numbers here.

Please call

866-933-3821

View all contact numbers here.

State: NA
, NA
, NA
BACK

Please call

800-852-3339

View all contact numbers here.

Please call

800-582-7276

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

866-933-3820

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Capital region’s emergency operations center to open as a precaution
February 24, 2011
Hampton, N.H.

Unitil is issuing a winter weather advisory to both its gas and electric customers.

According to the most recent forecasts, a mix of rain, wind, freezing rain and heavy, wet snow is possible in all service territories beginning early Friday and lasting through the day and into the evening hours. Because the highest precipitation totals are forecasted to the north, Unitil is currently planning to open its regional emergency operations center in Concord, New Hampshire Friday morning as a precaution. However, Unitil will continue to monitor the storm over the next 48 hours and will be prepared to open additional emergency operation centers if needed.

“While the forecasted snow accumulation totals are lower than other storms this season, the potential for wetter, heavier snow makes outages a possibility,” Alec O’Meara, Unitil’s media relations manager said. “Wet snow tends to stick to trees more than dry snow and can cause limbs to fall onto lines.”

Unitil urges customers to take the standard precautions one takes for any winter storm, including checking to make sure flashlights, batteries, a battery-operated radio, bottled water and a car charger for any mobile communication device are readily available.

 

Customers experiencing electric outages should call the following toll-free numbers:

  • For Massachusetts: 888-301-7700
  • For the NH Capital Area: 800-852-3339
  • For the NH Seacoast Area: 800-582-7276

 

Heavy snow and icicles can have an impact on home meters, especially natural gas meters and vents. As snow accumulates, Unitil advises customers to take the following steps:

  • Remove snow and ice carefully from a meter or outdoor appliance vent carefully with a broom. Do not use a shovel as it can damage the meter.  
  • Avoid shoveling or plowing snow up against or covering the meter or pipe.
  • Remove icicles from overhead eaves and gutters to assure dripping water does not freeze the meter or vent pipe. Contact a qualified roofing vendor if you cannot reach icicles yourself.
  • Do not kick your gas meter in an attempt to break ice off, as this too can cause damage.

 

Keeping vents and meters clear will allow for proper ventilation and can prevent carbon monoxide buildup within your home.

In the event of any electric outage, Unitil will work quickly and efficiently to restore power. Should outages occur, we ask for our customers' patience and understanding while we work to bring the lights back on, and we will provide regular updates to local media outlets regarding progress. Updates will also be available on Unitil’s website, www.unitil.com and on Unitil’s Twitter feed.

Share this

About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

Outage Animation

Outage Center updates

Stay Informed

Other ways to stay informed:

Unitil on Facebook  Unitil's official Twitter feed  Unitil's YouTube channel
Unitil on LinkedInUnitil's photostream on FlickrUnitil's RSS feed