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GAS EMERGENCIES

CUSTOMER SERVICE

10-14 inches of snow possible throughout service territory
January 3, 2018
Hampton, NH

Unitil Corporation, (www.unitil.com), a provider of natural gas and electricity to customers in New England, is preparing for a significant nor’easter to impact the region Thursday and into Friday.

According to the most recent forecasts, as much as 10-14 inches of snow are possible in all regions, as are wind gusts 40-45 mph. Higher snow totals and wind gusts are possible in coastal regions. Snow is expected to be dry and normal in consistency. Based on current forecasts, Unitil does not plan to open its system Emergency Operations Center, but has secured additional crews in advance of the storm and will continue to closely monitor forecasts and will be prepared to escalate its response if warranted. 

Light, dry snow can drift and cause visibility issues, but it does not typically stick to electric infrastructure. The larger concerns are the wind gusts, which are expected to be the strongest on the coast, and the travel conditions drifting snow creates, which could slow any restoration effort.

Media Relations Manager, Alec O’Meara

 

As snow continues to accumulate, Unitil urges customers to make sure any outdoor vents or meters are clear of snow and ice by taking the following steps: 

  • Remove snow and ice carefully from a meter or outdoor appliance vent carefully with a broom. Do not use a shovel as it can damage the meter.
  • Avoid shoveling or plowing snow up against or covering the meter of a pipe.
  • Remove icicles from overhead eaves and gutters to assure dripping water does not freeze your meter or vent pipe—Contact a qualified roofing vendor if you cannot reach the icicles yourself.
  • Do not kick your gas meter in an attempt to break ice off, as this too can cause damage.

“Blocked meters and vents can cause a dangerous buildup of carbon monoxide gas in a home or business, so it is crucial to know where your vents are and to make sure they don’t become covered during a large snowstorm like this,” O’Meara said. 

Unitil will be communicating throughout the event through Public Service Announcements (PSAs), our website, our customer call center and through the media.  We also encourage customers to follow along with our storm updates via Facebook, our Twitter feed (@Unitil) and we will be providing real-time outage information online at unitil.com/map.

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 105,000 electric customers and 81,300 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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