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GAS EMERGENCIES

CUSTOMER SERVICE

August 28, 2011
Hampton, NH

Unitil crews will continue to work to restore power to customers overnight, with the majority of customers expected to have power restored by Monday evening. Customers in extensively damaged areas such as the New Hampshire seacoast region may see outages beyond Monday.

 

As of 8 p.m. approximately 16,200 of Unitil’s 103,000 electric customers system wide are reporting outages, down from a reported peak of 25,200. Of those customers, 2,700 of Unitil’s 28,000 customers in Massachusetts are without power and 13,500 of Unitil’s 75,000 customers in New Hampshire are without power. Approximately 11,100 of the New Hampshire customers are in the New Hampshire seacoast region, with the rest in the Concord, New Hampshire area.

 

“Our crews have been working hard throughout the day today to keep our customers safe and to aide first responders in keeping roads clear,” Unitil Media Relations Manager Alec O’Meara “While many customers have been restored, areas in the seacoast region were extensively impacted, meaning restoration in those communities may take longer than elsewhere.”   

 

Unitil will continue to work quickly and efficiently to restore power to customers. In the meantime, we ask for our customers’ patience and understanding should there be a disruption in power, and we will provide regular updates to local media outlets, online and though Unitil’s Twitter feed regarding progress. As restoration nears completion, the possibility remains that customers with individual service issues may still be without power. Customers still without power who see service restored to their street or their immediate neighbors should call Unitil customer service immediately.

 

Customers experiencing outages should call the following toll-free numbers:

 

- For the NH Seacoast Area: 1-800-582-7276

- For the NH Capital Area: 1-800-852-3339

- For Massachusetts: 1-888-301-7700    

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About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
OMeara@unitil.com
Phone: 603-773-6404

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