CONTACT US NOW 

Please choose your state.

MA
ME
NH
State: NA
CHOOSE ANOTHER STATE

Please choose a service.

Electric
Gas
State: NA
, NA
CHOOSE ANOTHER SERVICE

In which region is your service?

Capital
Seacoast
State: NA
, Gas
CHOOSE ANOTHER SERVICE
CHOOSE ANOTHER STATE

Is this a gas emergency?

Yes
No
State: NA
, NA
, NA
BACK

Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

View all contact numbers here.

Please call

866-933-3821

View all contact numbers here.

State: NA
, NA
, NA
BACK

Please call

800-852-3339

View all contact numbers here.

Please call

800-582-7276

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

866-933-3820

View all contact numbers here.

State: NA
, NA
, NA
BACK

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

Unitil urging customers to avoid travel as storm center passes
August 28, 2011
Hampton, N.H.

Unitil Corporation is expecting the center of Tropical Storm Irene to pass over its service territories over the next 6-8 hours and urges customers to stay safe during this critical period.

“Crews will be out working for as long as it is safe to do so, but it is critical for our customers to stay indoors and seek shelter,” Unitil Emergency Management Director Rich Francazio said. “We will continue to work closely with first responders to keep roads open and address any concerns they bring to our attention.”

As of 11:30 a.m., approximately 15,700 of Unitil’s 103,000 electric customers system wide are reporting outages. Of those customers, 4,200 of Unitil’s 28,000 customers in Massachusetts are without power and 11,500 of Unitil’s 75,000 customers in New Hampshire are without power. Customer outage numbers increased substantially at approximately 11 a.m. as wind speeds increased as the storm arrived in Massachusetts and New Hampshire.

In the event of downed wires, assume all cables and wires that have fallen or dangling are energized and stay away.  Be sure to avoid wet ground or puddles near a downed lined because water conducts electricity.  In addition, keep away from all flooded and debris laden areas because they may be hiding downed lines.  Stay in a safe place and avoid driving in damaged areas so you don’t interfere with rescue and restoration efforts.

Customers experiencing outages should call the following toll-free numbers:

  • For the NH Seacoast Area: 800-582-7276
  • For the NH Capital Area: 800-852-3339
  • For Massachusetts: 888-301-7700

 

In the event of downed wires, assume all cables and wires that have fallen or dangling are energized and stay away.  Be sure to avoid wet ground or puddles near a downed lined because water conducts electricity.  In addition, keep away from all flooded and debris laden areas because they may be hiding downed lines.  Stay in a safe place and avoid driving in damaged areas so you don’t interfere with rescue and restoration efforts.

Share this

About Unitil Corporation

Unitil Corporation provides energy for life by safely and reliably delivering natural gas and electricity in New England. We are committed to the communities we serve and to developing people, business practices, and technologies that lead to the delivery of dependable, more efficient energy. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Together, Unitil’s operating utilities serve approximately 104,300 electric customers and 79,900 natural gas customers. Other subsidiaries include Usource, Unitil’s non-regulated business segment. For more information about our people, technologies, and community involvement please visit www.unitil.com.

 


For more information please contact:
Alec O'Meara

Media Relations Manager
omeara@unitil.com
Tel: 603-773-6404
Mobile: 603-998-9095




 

Outage Animation

Outage Center updates

Newsletter Signup

Newsletter Signup

Stay Informed

Other ways to stay informed:

Unitil on Facebook  Unitil's official Twitter feed  Unitil's YouTube channel
Unitil on LinkedInUnitil's photostream on FlickrUnitil's RSS feed